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#123100 - 11/25/16 05:39 AM Re: Apilus Platinum Issue? [Re: Iluv2zap]
beate_r Offline

Top 10 Contributor

Registered: 07/25/05
Posts: 894
Loc: Hattersheim, Germany
I had that discussion with Skip when he was developing the K. Therefore i would like to know if it has been implemented or not.

As to the heating pattern: the spectrum has a regulated output. It delivers a constant current if the electrical resistance changes which will happen during the destruction of the tissue.

The Apilus uses a simple voltage source, meaning that its power will probably reduce during the process (the resistance is to be expected to reduce during the treatment, hence the current and in consequence the power delivered from the epilator will reduce accordingly ).

Painwise the spectrum and the pure are on nearly the same level.
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Beate Ritzert

Elektroepilation Dr. Beate Ritzert
http://epi.ritzert.net/en/

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#123102 - 11/25/16 08:49 PM Re: Apilus Platinum Issue? [Re: Iluv2zap]
fenix Offline
Top 10 Contributor

Registered: 03/17/12
Posts: 469
Would you guess why Dectro wouldn't implement constant current regulation in their epilators? Is there a disadvantage to it?

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#123112 - 11/26/16 01:55 PM Re: Apilus Platinum Issue? [Re: Iluv2zap]
TheFlyingProbe Offline
Major Contributor

Registered: 11/18/16
Posts: 63
More than likely, it lowers manufacturing costs to leave it out.

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#123127 - 11/30/16 08:48 AM Re: Apilus Platinum Issue? [Re: Iluv2zap]
beate_r Offline

Top 10 Contributor

Registered: 07/25/05
Posts: 894
Loc: Hattersheim, Germany
There has been a long statement by Apilus. Why has it been removed?
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Beate Ritzert

Elektroepilation Dr. Beate Ritzert
http://epi.ritzert.net/en/

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#123128 - 11/30/16 10:27 AM Re: Apilus Platinum Issue? [Re: Iluv2zap]
Iluv2zap Offline
Top 10 Contributor

Registered: 11/19/14
Posts: 1154
in this thread? I know I had email from Dectro yesterday, Dee?
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Seana Richmond
Certified Electrologist.
Electrolysis By Seana
http://electrolysisbyseana.com

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#123129 - 11/30/16 10:35 AM Re: Apilus Platinum Issue? [Re: Iluv2zap]
beate_r Offline

Top 10 Contributor

Registered: 07/25/05
Posts: 894
Loc: Hattersheim, Germany
Yes, in this thread. I read it after midnight (German time zone).

It mostly looked like some kind of open letter to Your problem, adressing You directly, and itappeared (to me!) pretty negative about the two competitioners mentioned here.
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Beate Ritzert

Elektroepilation Dr. Beate Ritzert
http://epi.ritzert.net/en/

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#123130 - 11/30/16 11:33 AM Re: Apilus Platinum Issue? [Re: Iluv2zap]
Laurier Offline
Top 10 Contributor

Registered: 03/05/11
Posts: 502
Loc: Upstate New York
I read it also...
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Makers of the Laurier Insulated Bulbous Probe.

www.laurierinstruments.com

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#123131 - 11/30/16 11:36 AM Re: Apilus Platinum Issue? [Re: Iluv2zap]
Laurier Offline
Top 10 Contributor

Registered: 03/05/11
Posts: 502
Loc: Upstate New York
It was Dectro's president defending their product/service. I find it odd that it disappeared.
_________________________
Makers of the Laurier Insulated Bulbous Probe.

www.laurierinstruments.com

"The perfect violin is worthless unless in the hands of one who can play it well"

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#123132 - 11/30/16 11:47 AM Re: Apilus Platinum Issue? [Re: Iluv2zap]
Iluv2zap Offline
Top 10 Contributor

Registered: 11/19/14
Posts: 1154
Id like to have read what was written.


On the other hand, I also got an email from the instructor at Dectro's school yesterday. And the only peoplewho could possbly remove a post are Dee and Andrea, and I kinda trust both their judgement.Maybe I dont want to know.
_________________________
Seana Richmond
Certified Electrologist.
Electrolysis By Seana
http://electrolysisbyseana.com

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#123133 - 11/30/16 04:33 PM Re: Apilus Platinum Issue? [Re: Iluv2zap]
Dectro Offline
Equipment Manufacturer
Contributor

Registered: 02/03/11
Posts: 12
Loc: Canada
Dear Ms Richmond,

I’m truly sorry to hear that you have experienced problems with your Apilus device. Dectro International is the largest manufacturer of electrolysis equipment with thousandths of units working perfectly worldwide and delivering millions of treatments every year. The Platinum is manufactured using an medical grade electronic components that meet the highest standards of the industry.

This being said, Apilus stands for quality, stability and performance for almost 40 years now and when technical problems arise, we strive to do our best in assisting our customers. I took your matter in my hands as the device is now in route to reach our head office in Quebec City. This device will be tested once again by our technical engineers and also one of our experienced Electrologist trainers will actually work with the device for several days. A complete report will then be provided to your boss. If during this process, you have any questions, please contact me directly by e-mail or by phone at the Dectro Head office, as we don't monitor this forum very frequently and as it's not the most efficient way of getting customer support.

I look forward to speaking with you.

Dario Zujo
Dectro International
Customer Satisfaction Department
Quebec Head Office
dzujo@dectro.com
1 800 463-5566
_________________________

Dario Zujo, MBA
Dectro International
www.dectro.com

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