If a private entity does not respond to you, you can try Texas Electrolysis Supply.http://texaselectrolysisstore.com/index.php?main_page=index&manufacturers_id=32
Click on CONTACTS and then ask your question.
You can also call Dr. Myron Heimlich at Texas Electrolysis Supply 1-800-626-6025.
Dee Fahey, R.N., C.T.
Licensed by the State Medical Board of Ohio for Nursing license and Cosmetic Therapy/Electrolysis license
British Institute & Association of Electrolysishttp://www.electrolysis.co.uk/?page_id=16
Do not give up, the beginning is always the hardest.