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#126831 - 06/03/18 09:56 AM Re: Which factors affect skin side effects? [Re: Scurvy]
Scurvy Offline
Contributor

Registered: 11/12/14
Posts: 28
I should clarify I'm happy with both my electrologists and intend to continue seeing both of them. Any skin reactions, even ones that appear aggressive, are still temporary, so I'm content. They're both leading me to the same end point, which is permanent hair removal.

The discussion I was hoping to start was how machines, settings, needles, and all the other variables work to influence a different result. At the end of the day, it all comes back to the operator making decisions about each variable for each client.

On top of that, I'm doing as much research as possible, learning new things constantly from picking my electrologists' brains, reading and watching videos. Sometimes, new information I come across will contradict old information. It's difficult to judge which information takes precedence then, especially when training in my country is very poor, and any good opportunities are few and far between.

My main concern is being well equipped with good information before I spend a lot of money (for me) on a second-hand machine, learning resources, ongoing costs of learning and informal training.

So I hope my communication isn't being received as nitpicking client worries or shouting back, I'm honestly just curious to see what professionals and DIYers here think.

Thank you again for your thoughts.


Edited by Scurvy (06/03/18 09:57 AM)

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#127420 - 08/10/18 05:44 AM Re: Which factors affect skin side effects? [Re: Scurvy]
TSTimmi Offline
Contributor

Registered: 08/04/18
Posts: 10
Hi Michael,
With all due respect from a newbie to a virtual hairtell guru, these statements leave me scratching my head.: "Overwhelmingly, I have seen two main concerns of client/posters: 1) How do I determine if I'm getting the best results or seeing the best electrologist? 2) What do all these post-treatment marks mean?

Clients ask the wrong questions...and focus on the wrong issues."
Aren't those predictable, understandable and exactly the right questions to be asking?
And I get that you're getting tired of answering when there is a searchable data base within hairtell.com and more broadly within the www.

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#127421 - 08/10/18 10:39 AM Re: Which factors affect skin side effects? [Re: Scurvy]
Michael Bono Offline

Top 10 Contributor

Registered: 01/11/11
Posts: 3490
Loc: Santa Barbara, CA USA
I don't understand the "due respect," but yes, of course, these are the questions that patients ask. I've been answering these concerns for decades. I think that's what my videos are ALL ABOUT? PIH, angiogeneses, pebbling, dimpling, myofibroblasts, normal reactions, etc. So, where have I gone wrong?

As far as "finding the right electrologist?" The questions usually focus on the wrong areas, e.g., what equipment (or modality) is being used. Patients normally miss the point. The point is missed, because electrologists have given out this information as being critical to a successful treatment. It's not.

Post-treatment marks are usually centered around "what to put on the skin to speed the healing." Again, missing the point.

Often times, the professional electrologists themselves lead patients into focusing on the wrong issues.

For example, right now, I have gotten six (so far) emails from a patient that is confused about "HF frequency." She's afraid that the 27 megahertz unit will cause scars (over the 13.56 megahertz unit) because the 27 mhz unit produces "more strength." I cannot convince her otherwise, because some "lovely" out there has given her incorrect information.

Maybe watch some of my videos before the criticism?


Edited by Michael Bono (08/10/18 10:41 AM)

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#127422 - 08/10/18 11:44 AM Re: Which factors affect skin side effects? [Re: Scurvy]
Iluv2zap Offline
Top 10 Contributor

Registered: 11/19/14
Posts: 1529
A+ response.
After only a few years, 'm already tired of such questions, and more so because even when we do take the time to explain the facts, we generally find that the client STILL doesn't get it, and ignore our advice completely, as in the case of Michael's client. I know for my part, I've stopped responding to a LOT of the repetitive questions. Unfortunately, often that means no one responds at all.

It comes down to this, you can only hold the clients hand aand guide them so far, and after that it's time to either piss or get off the pot.


Seana


Edited by Iluv2zap (08/10/18 11:45 AM)
_________________________
Seana Richmond
Certified Electrologist.
Electrolysis By Seana
http://electrolysisbyseana.com

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#127423 - 08/10/18 11:50 AM Re: Which factors affect skin side effects? [Re: Scurvy]
Michael Bono Offline

Top 10 Contributor

Registered: 01/11/11
Posts: 3490
Loc: Santa Barbara, CA USA
Goodie ... Seana!

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#127424 - 08/10/18 02:19 PM Re: Which factors affect skin side effects? [Re: Scurvy]
TheFlyingProbe Online
Major Contributor

Registered: 11/18/16
Posts: 103
I call these clients "trapper's." With their barrage of wrong questions (machines, modalities, A vs. B, etc) they attempt to trap the electrologist by looking for anything they consider wrong. An informed client is a good thing. Curiosity seekers and know-it-alls have the potential to destroy the client/practitioner relationship and frequently it ends in a very bad way.


Edited by TheFlyingProbe (08/10/18 02:23 PM)

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#127432 - 08/11/18 12:11 PM Re: Which factors affect skin side effects? [Re: TSTimmi]
Deedra Offline

Top 10 Contributor

Registered: 08/02/18
Posts: 9711
Loc: United States
Originally Posted By TSTimmi
Hi Michael,
With all due respect from a newbie to a virtual hairtell guru, these statements leave me scratching my head.: "Overwhelmingly, I have seen two main concerns of client/posters: 1) How do I determine if I'm getting the best results or seeing the best electrologist? 2) What do all these post-treatment marks mean?

Clients ask the wrong questions...and focus on the wrong issues."
Aren't those predictable, understandable and exactly the right questions to be asking?
And I get that you're getting tired of answering when there is a searchable data base within hairtell.com and more broadly within the www.


There are certain cultures that are taught to ask questions, question everything (sometimes ten times, even though they have been given the same answer 9 times in a row). Details, details, details!! I can almost figure a client out in five minutes of talking to them to know what I'm in for!

I, too, get exhausted from such clients questioning me in person or by text. I allowed one client to "pester" me for three months, even after a thorough consult. If one would read ALL the text msgs., one might have a whole afternoon of giggles. It became both sad and funny. You have to work harder for these unique clients. They are very intelligent and I have concluded that they were brought up to ask a lot of questions and never back down. You insult them if you don't stay patient and answer their questions, but you gain their respect if you honor their questions, patiently. So, I am trying to be respectful of ones culture and quest for knowledge. That's how I look at it.

If I had to go through this for every client, I would start charging for my time. It doesn't happen a lot, so I suck it up.

As I age, I might get crankier and meaner about such encounters. The great thing is, I REALLY like these clients after the education process ends and we become new best friends.
_________________________
Dee Fahey RN CT LLC

Licensed by the State Medical Board of Ohio for Cosmetic Therapy/Electrolysis and the State Nursing Board of Ohio

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