Hey there,
Trust me, you've been ripped off. I received a machine, it didn't work (thankfully), I sent it back to get a replacement in August, and I have received nothing in return. I hassle them on e-mail, now they don't reply. They said they will give me a refund, I haven't received it. It is a scam, whether the equipment works or not. All I know that when I received it and tested it (while it briefly worked) on the carbon paper that comes with it, it burned the ink, and that was at low setting. I sure as hell wasn't going to turn it on myself. I'm following Andrea's advice and contacting the FTC, as well as US Customs, as I have e-mails from them telling me to show the product value as $0 when I was sending it back for a 'replacement', thereby avoiding Customs charges. They also label it as 'OEM laboratory laser' on the packaging which sounds dodgy too. And on the actual invoice, they list it as a Hair Removal laser. Must be a way to trip them up somehow!
I'm mad as hell, I've lost my money, but I'm also not permanently scarred. I just can't believe that a company that scams so many people is allowed to get away with this thing. If you do receive your laser, bin it, or at least zap yourself for a few seconds first where you can take the pain i.e. leg. Once you've done that I bet you won't use it.
I believe that what goes around comes around, so they'll get what they deserve eventually. US law should shut them down tho, it's a joke they're still there.
![[Smile]](images/icons/smile.gif){kind=icon}
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