I, like many, have recently been scammed by nevershaveagain.com. I just shipped it back, but from what I've read I'm not so sure that I will really be getting a refund. Everything about them is fake, all the way down to their given address (I tried calling it- turns out its some random lady's house).
Anyway I filed a complaint with the Federal Trade Commission. I would like to encourage everyone who has been ripped off by them to do so. It only takes about five minutes. In a reply they said that they would be far more likely to take action if they notice a pattern among many consumers.
Thank you for recent correspondence. The Federal Trade Commission acts in the public interest to stop business practices that violate the laws it enforces. Letters from consumers and businesses are very important to the work of the Commission. They are often the first indication of a problem in the marketplace and may provide the initial evidence to begin an investigation. The Commission does not resolve individual complaints. The Commission can, however, act when it sees a pattern of possible violations developing.
The information you have provided will be recorded in our complaint retention system. This computerized system enables us to identify questionable business practices that are generating numerous complaints and may be in violation of the law.
Thank you for providing information that may be used to develop or support Commission enforcement initiatives.
Consumer Response Center