How to be an awesome client

Posted by: Michael Bono

How to be an awesome client - 11/28/14 09:22 AM

Text by Michael and video production by Josefa. If you like this, you may use it on your own website ... ENJOY!

http://e.customeriomail.com/e/c/eyJlbWFp...GF0aWVudC8ifQ==
Posted by: Michael Bono

Re: How to be an awesome client - 11/28/14 09:49 AM

Just spoke to Jossie and she recomends THIS "Youtube" link:

https://www.youtube.com/watch?v=nxcL3Gkx6AY
Posted by: Michael Bono

Re: How to be an awesome client - 11/28/14 11:24 AM

CREDITS!

Also, our own "Dee Dee" made several excellent suggestions to this video ... thanks Dee!
Posted by: Deedra

Re: How to be an awesome client - 11/28/14 02:57 PM

Thumbs up, Michael.


Now here's another idea for the producer and the director - how about a FAQ's electrolysis video?
Posted by: Therese Moylan

Re: How to be an awesome client - 11/28/14 03:46 PM

This is fab and in a very funny way also. Well done to all
Posted by: Anonymous

Re: How to be an awesome client - 11/29/14 06:07 AM

Here is the edited version.

http://youtu.be/2CRO0ry2q08

Excellent suggestion, Dee. We need to add to our list. The next project will be "Mistakes to Avoid as a Client". And the "Warning Signs of Improper Treatment"

I hope that nobody feels alluded or offended. The vast majority of our customers are awesome and I am deeply grateful to my fate. These suggestions are inspired from mere occasional anecdotes. Do not forget that our goal is customer benefit.


Thanks Therese!
Posted by: CometJo

Re: How to be an awesome client - 12/07/15 01:43 PM

The youtube videos are no longer available?
Posted by: CometJo

Re: How to be an awesome client - 12/30/15 09:50 PM

Also, the "Warning Signs of Improper Treatment" video would be great!!
Posted by: Michael Bono

Re: How to be an awesome client - 12/30/15 10:14 PM

All in good time, my dear ...
Posted by: joheu

Re: How to be an awesome client - 12/31/15 10:03 AM

Thanks to Michael and Josefa for a great video (only the first link worked but I assume its the same one).

Much of this could also be generalized to service jobs in general, I've dealt with customers myself for a long time and I know how important their attitude is on my mood and my day (and probably my long term mental health).

I promise to keep this in mind in the future for my (very likely) electrolysis treatment.
Posted by: Manchester16

Re: How to be an awesome client - 01/15/16 06:21 PM

Hi i have been trying to become a member of this forum for a long time and i have finally gained access!! I am a 19 year old female who shaved nearly every part of my body when i was around the age of 10. I have fine hairs all over my body which i find very depressing, i actually cry about this everyday and i feel asif there is nothing i can do to help the situation! I hate myself for doing such a silly thing when i was younger and i hate how it has such an impct on my life.. I have recently been looking into electrolysis to help permenantly remove the hair and get away from the mistake but i have read many stories about it not being permenant.. Is this true? I really dont know what to do as i dont know if it will be permenant or not
Posted by: Michael Bono

Re: How to be an awesome client - 01/15/16 06:58 PM

Well, one thing for CERTAIN ... you can stop blaming yourself for shaving because the shaving did NOT cause more hair growth. This is absolutely not possible.
Posted by: Manchester16

Re: How to be an awesome client - 01/15/16 07:12 PM

Thank you for your reply. I think by me shaving, it activated the growth of hair.. For example.. The lower inner arm had no visable hair to begin with but now does. After electrolysis treatment is done.. Is the follicle sealed or just left as an open hole sort of thing? And is electrolysis definately permenant? I have read that some people have been hair free for a couple of years and then have hair grow back

Thanks again for your reply.
Posted by: Iluv2zap

Re: How to be an awesome client - 01/15/16 09:17 PM

Ok Manchester.

Here is what Michael was getting at. Shaving, does nothing to the hair. It simply cuts the hair off at the surface. It does nothing tot he follicle . You did nothing wrong, the hair you have growing is simbly because of your age and the hormones active in your endocrine system. There is absolutely no way you could have shaved and affected the hair follicles in ANY WAY.

Electrolysis done properly disables the hair follicle and that follicle never grows another hair. So it is permanent. Your skin has a set number of follicles and once disabled they never grow another hair ever.

Some follicles previously dormant may develop a hair if hormone changes dictate it, but once disabled they too never grow another hair.

So relax. Electrolysis works and is permanent.You may want to consider though if they are fine hairs whether they are worth removing with electrolysis . Shaving may suffice.

Seana
Posted by: Michael Bono

Re: How to be an awesome client - 01/15/16 10:07 PM

Seana ... I have just 3 words:

Beau ... ti ... ful
Posted by: Manchester16

Re: How to be an awesome client - 01/16/16 06:34 AM

Thank you. It is fine hairs all over.. Belly, back, arms, breasts, hands even bum! I dont want to hve to shave al of these areas all the time as it makes me feel like a 'freak'. I am just trying to find the best solution so i can move on with my life without feeling depressed. I dont want to live life thinking 'has it grown back' thats whyy i have been looking into electrolysis as it is the only permenant way'. Will it be harder with fine hair to be permenantly removed or less effective? And even after electrolysis will i still be left withh the visible follicle or will it be sealed? Also is the hair follicle disabled or killed?

Thank you in advance, and sorry for all the questions
Posted by: adrien_sanchiz

Re: How to be an awesome client - 01/16/16 10:06 AM

Electrolysis works perfectly on fine hair.
Posted by: Iluv2zap

Re: How to be an awesome client - 01/16/16 10:41 AM

It does Adrien but the difference is fine hair can become very exacting and fussy, with lots of shallow insertions.

Manchester, I'm going to recommend you go look at Mr Bono's wound healing module if you want both the long and short answers to the "skin healing over or remaining open" question. The answer is there!

https://www.youtube.com/channel/UCAxzAWBSrxvWhgLeL4nhS_w

Maybe such lengthly explanations are useful Michael.

Seana
Posted by: Michael Bono

Re: How to be an awesome client - 01/16/16 12:14 PM

I agree with Seana and would add that Manchester should go for an appointment with an electrologist to have her situation professionally assessed.

Gosh, hope my long-winded ordeal is helpful in some way.

(Loving our conversation one youtube Seana ... tee hee)
Posted by: Manchester16

Re: How to be an awesome client - 01/16/16 12:25 PM

Would you not recommend electrolysis on fine hairs? Do you think i wont get very good results or that it may take longer to treat with the hair being fine? Also, i am indian with tanned skin, do you think itll be a risk even considering being treated?
I will have a look at the video's now..:)

Thank you Seana and adrien
Posted by: Manchester16

Re: How to be an awesome client - 01/16/16 12:31 PM

I will book a consulation asap. I am just trying to get proffesionals oppinion before i go ahead as most of the electrolysis around my area are qualified but i cant find any reveiws of feedback. I am concerned that they may not have much experience in actually performing electrolysis wich may leave me with skin damage or discolouring.. Or even full regrowth.

I am going to have a look now at the videa

Thanks Michael
Posted by: Iluv2zap

Re: How to be an awesome client - 01/16/16 12:46 PM

Manchester,

My concern was that it was fussy/exacting work and so progress could be slow or expensive. As Adrien stated, fine hairs are removed all the time, but experience tells me this can be a slow process.So if you were going to be able to be happy with shaving, it is by far a less time and money investment.


Indian skin can be prone to hyperpigmentation, but this always resolves after some time. It's worth while expecting it COULD happen, and keep the knowledge that it will fully fade and resolve itself over about the next year. after it's treated.

Seana
Posted by: Michael Bono

Re: How to be an awesome client - 01/16/16 12:57 PM

Good luck ... a tiny trip to the "north" could be worth it (e.g., Scotland). Great zapperette who also posts on Hairtell.

A couple things. Your hair might be too small/not significant to do anything about (tiny blond). Furthermore, cases like yours sound like "billions" of tiny hairs: again not a good case for electrolysis. And, of course, no possibility of laser at all.

Look at my vids and understand that you WILL have post-treatment boo-boos and lots of them. Electrolysis is a controlled "burn/wound."

Will these temporary skin problems work for you? Or, will you get even more "depressed" by the skin reactions?

People are not just HAIRS! All clients come with an entire personality ... and all of us try to adjust our recommendations to each special person.

(Hey Seana! PC enough for ya? ha ha ha)
Posted by: Manchester16

Re: How to be an awesome client - 01/16/16 01:00 PM

The video really helped my understanding of how the skin heals, thank you so much for sharing! Areas i really wanted to treat are fingers, toes, arms, stomache, breast and back. Hair on all areas are fine and not too long in length but are very dark and noticable. Is the concern for fine hair that it is harder to see them, therefore take longer? I thought that fine hairs would be quicker to kill as they are less strong? Please correct me if im wrong. As for discolouring of the skin.. Is it possible to be a permenant effect?

Thank you for your reply
Posted by: Manchester16

Re: How to be an awesome client - 01/16/16 01:06 PM

I understand there will be a lot of side affects while being treated but knowing they are temporary and that i will be hair free is reasurring.. For example; treatment on fingers.. The hairs are fine but noticable.. Will electrolysis not be good for fingers even though there is not much hair on each finger?

Many thanks
Posted by: adrien_sanchiz

Re: How to be an awesome client - 01/16/16 04:36 PM

Originally Posted By Iluv2zap
It does Adrien but the difference is fine hair can become very exacting and fussy, with lots of shallow insertions.


Electrolysis is not an easy job, is it what you wanted to say ?
Electrolysis need precision both for coarse or fine hair.
What exactly did you want to say, speaking about insertions working on fine hair ?
Posted by: adrien_sanchiz

Re: How to be an awesome client - 01/16/16 04:40 PM

Originally Posted By Manchester16
Would you not recommend electrolysis on fine hairs? Do you think i wont get very good results or that it may take longer to treat with the hair being fine? Also, i am indian with tanned skin, do you think itll be a risk even considering being treated?
I will have a look at the video's now..:)

Thank you Seana and adrien


Why do you think you could not have good results if you have vellus hair ?
As I said previously electrolysis works perfectly in fine hair and you would have the same results as on coarse hair.
Posted by: Michael Bono

Re: How to be an awesome client - 01/16/16 04:41 PM

Okay ... good photos and this is a very good case for the fast thermolysis ... Good Luck
Posted by: adrien_sanchiz

Re: How to be an awesome client - 01/16/16 04:45 PM

Originally Posted By Manchester16
These are just some images to give an idea of the hair problem


In these pics we can see very well the hair. I don't see the problem to treat them with electrolysis.
Posted by: Manchester16

Re: How to be an awesome client - 01/16/16 04:57 PM

Thank you for your help.. It is much appreciated!! I feel more at ease with going through with electrolysis now.. From the images would you be concerned about permenant damage to the skin because of my skin colour? And Michael who is the electrolysis in scotland? Where abouts are they based as scotland is still around 5 hours away from me. I would rather travel and see permenant results though.

Thank you.
Posted by: Michael Bono

Re: How to be an awesome client - 01/16/16 06:29 PM

http://www.aeclinic.co.uk/

Excellent operator, lovely person ...
Posted by: Iluv2zap

Re: How to be an awesome client - 01/16/16 06:51 PM

Originally Posted By Michael Bono

(Hey Seana! PC enough for ya? ha ha ha)



Sounds good. Though you'l always be the resident ass-hat I mean how dare you refer to flesh as mangled rather than "scarred" . Yes scarred is so much more accurate and non-inflammatory. ahem.

Sorry I'm having to respond in between caring for a sick kid :\

Seana
Posted by: Laurier

Re: How to be an awesome client - 01/16/16 09:28 PM

Mairi is top shelf.
Posted by: Izraaaa

Re: How to be an awesome client - 01/17/16 07:09 PM

Finally a member!!!! I need your guys professional opinion and help, I feel so depressed and socially isolated due to my facial hair and what depresses me more is I never had facial hair until I had a course of laser hair treatment which has stimulated hair, I have found the right electroylgist after many different consultations! I have very fine hairs under the chin and cheeks (I also have sensitive skin very sensitive) and my electrolygist has adviced to do the thermolysis method as it's fast and effective, but I'm really scared of getting scarring and pitting (after reading stories of this chosen method) what would you guys recommend? And also another question does hair from the laser stimulation continue to stimulate further more despite one having many electroylsis sessions????
Posted by: Manchester16

Re: How to be an awesome client - 01/19/16 04:55 PM

I just wanted to ask about marathon sessions.. Say if i travelled to Josefa in Spain.. How many times would i have to go there in order for permenant results and how often?

Thanks
Posted by: Manchester16

Re: How to be an awesome client - 01/19/16 05:19 PM

Where abouts is Josefa bases as i cant find her clinic or place of work on google?

Thanks
Posted by: Manchester16

Re: How to be an awesome client - 01/19/16 05:19 PM

Based***
Posted by: adrien_sanchiz

Re: How to be an awesome client - 01/19/16 05:28 PM

Josefa works in Málaga, in the south of Spain.
Posted by: Manchester16

Re: How to be an awesome client - 01/19/16 05:57 PM

Thank you adrien.. I cant find the name of her practice though.. And ideas
Posted by: Manchester16

Re: How to be an awesome client - 02/10/16 11:05 AM

Can a patch test for lazer hair removal induce hair growth? Thanks
Posted by: Deedra

Re: How to be an awesome client - 02/10/16 11:18 AM

On the face? Yes, it could, perhaps?
Posted by: Manchester16

Re: How to be an awesome client - 02/10/16 11:36 AM

It was on the face.. She just did one sort of spot.. Like one zap on the side of my jawline.. Not sure if it could have caused any new hair to grow tho? Thanks
Posted by: Manchester16

Re: How to be an awesome client - 02/10/16 11:53 AM

No hair or anything was removed during the patch test
Posted by: Manchester16

Re: How to be an awesome client - 02/10/16 12:10 PM

Also, i think it was ipl but im not certian
Posted by: hairy Harry

Re: How to be an awesome client - 02/10/16 06:16 PM

Originally Posted By Manchester16
It was on the face.. She just did one sort of spot.. Like one zap on the side of my jawline.. Not sure if it could have caused any new hair to grow tho? Thanks

How long ago did you have the laser? You're not going to notice simulated growth immediately, it may take a couple of weeks to show.
Posted by: Manchester16

Re: How to be an awesome client - 02/10/16 06:37 PM

It was months ago.. Sometime last year, but is it really possible for hair stimulation to happen within that second? I havent had lazer done.. Only a ptch test
Posted by: SoCalPurr

Re: How to be an awesome client - 02/10/16 07:20 PM

Personally, I recommend that you do NOT pursue either laser or IPL. You stated that you have tan skin and thin hairs. This makes you a poor candidate and more likely than not if you do more treatments you will just end up with laser/IPL-induced hair growth.

Fortunately, you've only done one patch test. Since it's already been a few months hopefully you didn't get any induced growth (or it's so minor you can't tell anyway).

IMO, do electrolysis and prioritize the most visible hairs and the areas that you don't like shaving everyday. With electrolysis, time equals money so the more hair/area you want to cover, the more it will add up.
Posted by: hairy Harry

Re: How to be an awesome client - 02/10/16 07:22 PM

Originally Posted By Manchester16
It was months ago.. Sometime last year, but is it really possible for hair stimulation to happen within that second? I havent had lazer done.. Only a ptch test


I don't know if it happens immediately after laser, I don't know what's going on under the skin or how long it takes to be apparent . ....I didn't notice until about 4 months after laser....... If you're having laser on the face area, don't! Just stick to electrolytes.
Posted by: rskalenyc

Re: How to be an awesome client - 10/18/16 09:31 PM

None of the YouTube video are working here. Does anyone have updated links?
Posted by: Iluv2zap

Re: How to be an awesome client - 10/18/16 10:45 PM

Yes it looks like Josepha may have moved or removed these videos. Maybe she's doing a little housekeeping on her channel?
Posted by: Deedra

Re: How to be an awesome client - 10/19/16 09:31 AM

Go to Google and type in ' Josefa Reina Youtube'.
Posted by: rskalenyc

Re: How to be an awesome client - 10/19/16 11:40 AM

Josefa's channel is working but cannot seem to find the videos mentioned in this thread. Seems like they may have been moved or removed as Iluv2zap mentioned?
Posted by: Deedra

Re: How to be an awesome client - 10/19/16 03:59 PM

The videos belong to Josefa. If they are not here or on her YouTube channel, then you would have to contact her.

What videos do you want to see?
Posted by: rskalenyc

Re: How to be an awesome client - 10/20/16 10:23 AM

Anything in this thread related to 'How to be an awesome client'. Trying to absorb as much info as possible before starting my treatments smile
Posted by: joheu

Re: How to be an awesome client - 10/20/16 03:26 PM

Could it be a good idea to have a some explanatory post in this subforum with pics pre treatment, immediately after treatment, then on various intervals after? Just so that nervous people get an impression of what the 'messy' aftermath looks like but that it turns out just fine in the end. It might lessen the burden for practitioners. I know there's a sticky thread about scabbing but good quality photos that people can relate to might get the message across more effectively. (Also that thread is kind of buried in all the other stickies).
Posted by: Deedra

Re: How to be an awesome client - 10/20/16 06:13 PM

All this will take time to develop. I would search the site for information. It's all here, but grant it, it is not immediately at your fingertips. Sorry.
Posted by: Iluv2zap

Re: How to be an awesome client - 10/20/16 09:06 PM

Over the years Andrea has created hair removal articles which are featured in the start of hairtell. The problem is, hairtell is a forum. Subjects lose relevance fast, and new noise rushes in to fill it. So there's a constant cycling of knowledge.
There are some resources, such as Michaels or Josepha's videos on youtube, which , should be organized into topics. But it's a massicvve amount of organizing and work, and the truth is, we dont have anyone to do it. Theere's just a few of us posting here. We all have busy careers, and for many dont have the time to take on such a project.

Seana
Posted by: Deedra

Re: How to be an awesome client - 10/21/16 10:27 AM

One of THE best websites that I have seen because it is so detailed and quite informative is Barbara Greathouse's (Topeka, Kansas) website.

ElectrologyWorks

Here is an example of an article you may find helpful from Barbara's website that she wrote:

This relates to you being an awesome client. Are You In Good Hands
Posted by: Deedra

Re: How to be an awesome client - 10/21/16 10:39 AM

I don't think many realize how vital Barbara has been to the electrolysis profession. She is a constant learner and seeks to educate and mentor her colleagues on a daily basis, mostly. She never tires, she just quietly stays on top of happenings and responds to whatever is needed at the time! I think I can say a big THANK YOU from all in this profession. She is so awesome.
Posted by: joheu

Re: How to be an awesome client - 10/21/16 12:13 PM

I've read the blog before but not the site. Thanks!

I wasn't implying any criticism, just really thinking aloud about what might work to get the message across to those that worry a lot or too much. Because we see a lot of it. And you guys who reply regularly do a tireless and laudable job of public service. So I was just imagining something like "before" pic, a "this is normal! this will probably happen!" after treatment pic, and then a pic of the actual (awesome) result down the line. And maybe put it as the first sticky on top of the electrolysis subforum page (preferably with fewer stickies). There are already at least two posts there that deal with with it quite well, but there are also lots of other posts so they kind of "drown" there.

I personally feel very much prepared and I don't worry, and the reason for that is having spent a lot of hours going through the archives of HT forums reading people's experiences and your (the experts') input.
Posted by: Deedra

Re: How to be an awesome client - 10/21/16 01:09 PM

I could do that picture thing , but then I get a boat load of emails asking if I can see people. I'm not here to solicit for extra work. I have as much work as I can handle, while keeping my attitude as pleasant as possible. I think other electrologists feel the same way.
Posted by: joheu

Re: How to be an awesome client - 10/23/16 09:10 AM

I can certainly understand that. And let me just say thanks for the awesome work you guys are doing here! I've learned so much just for free just by browsing these forums and from what you 'veterans' have written. The lack of knowledge about electrolysis in the general public should absolutely not be your burden to carry.
Posted by: presidio

Re: How to be an awesome client - 11/15/16 10:32 AM


Michael- Can you please edit the links in your initial posts?

None of them no longer work and the links should either be deleted or updated with new links to videos.

Thank you for all your contributions to this excellent site.
Posted by: Deedra

Re: How to be an awesome client - 11/16/16 10:37 AM

Will you please go to the top right hand corner of the post(s) and give me the post number of the links you want edited? Mike doesn't post here anymore, but I can help you with your request.