We have heard complaints about the Soprano over the years, much as you attest to. Go for an alexandrite laser if your hair is coarse, dense and dark hair on pale skin. It should hurt. Permanent hair removal or reduction is not pain-free.
Dee Fahey, R.N., C.T.
Licensed by the State Medical Board of Ohio for Nursing license and Cosmetic Therapy/Electrolysis license
British Institute & Association of Electrolysishttp://www.electrolysis.co.uk/?page_id=16
Do not give up, the beginning is always the hardest.