I’ve used my epicare for a long time now and I’m really happy with it. it has not made my hair come back darker and thicker. And i do not have the dark shadow which i hear a lot of people say they get when they use a depilatory or bleach. i think with the bleach, your hair becomes “multi-colored”, meaning your hair grows out so you can see the difference in color closer to the root. however, i’ve always had 3 whiskers on my chin (anybody has that?) even before i used epicare. well…epicare removes the 3 whiskers easily as well as the other fine hair that i have on my chin and upper lip. i’ve checked out electrolysis and laser. was told that electrolysis stings like a bee. Ouch! and laser works only on dark hair; and even then is not a permanent removal. I went to the FDA website and read that laser was only permanent reduction. so i’ll continue to use my epicare. it is a very inexpensive solution. the customer service at www.facialhairthreading.com is wonderful at answering any questions you may have. i bombarded them with questions for so many days before i purchased the epicare. and they have a great video that you can watch to see how epicare is used. they are located in the u.s. and i believe also the least expensive of all the sites that sell the same product.